Waldorf Astoria Kuwait

I recently had the opportunity to stay at the Waldorf Astoria Kuwait, and I wanted to share my experience. Upon arrival, I realized that I had made a mistake with my booking date. Thankfully, the receptionist was incredibly kind and helpful. I believe his name was Mahmoud, and he did everything he could to assist me, even though the hotel was fully booked due to the GCC Cup in Kuwait. I would also like to extend my special thanks to Shukry Nagi from the reservations call department. He was exceptionally generous and professional while assisting me with the cancellation process. His understanding and support made a significant difference in my experience. Thanks for having such dedicated staff!

I had an excellent stay at Waldorf Astoria. The staff were incredibly welcoming and attentive, the rooms were spotless and well-appointed, and the amenities exceeded my expectations. I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay. I look forward to returning in the future!

The staff made me feel very welcome and made my stay very comfortable. They also greeted me warmly at the start.

The only issue I encountered was the delay in checking into the room, which took approximately an hour and a half. However, the responsible staff member later arrived, apologized sincerely, and offered us access to the VIP Club as compensation. Aside from this, everything was absolutely perfect. I sincerely hope that such a delay does not happen again, as it was both exhausting and inconvenient.

Excellent location, staff and service. The staff were really extremely friendly and professional. The location was really perfect it connects you very well to the mall. The service is beyond expectation. The food was AMAZING (best tea and karak I've ever had). Highly recommended!